Refund Policy
This section will explain the conditions for any refunds (if applicable) for your cost estimation services.
Refund Policy
Effective Date: 24-October-2024
At E-Constech, we aim to provide high-quality cost estimation tools that meet your project needs. However, if you are not satisfied with our service, our refund policy is as follows:
1. Digital Services
Our tools provide digital estimates for various construction materials and costs. Once these tools are used to generate estimates, they are considered a delivered service and are non-refundable.
2. Subscription-Based Services
For any subscription-based services, you may cancel your subscription within the first 14 days for a full refund if you are dissatisfied with the service. After this period, refunds will not be issued, but you can cancel your subscription to prevent future charges.
3. Exceptional Circumstances
Refunds may be granted in exceptional cases, such as:
- Technical issues that prevent you from using the service.
- Billing errors, such as being charged twice.
4. Refund Process
To request a refund, please contact us at [email] with your account details and the reason for the request. We will review your case and respond within 7-10 business days. If approved, refunds will be processed to the original payment method.
Contact Us
For any inquiries related to refunds, contact us at:
Email: support@e-constech.com