Our Refund Policy
This section explains the conditions for any refunds (if applicable) for our cost estimation services. We strive for complete transparency in all our policies.
Effective Date: 01-January-2025
Digital Services
Our tools provide digital estimates for various construction materials and costs. Once these tools are used to generate estimates, they are considered a delivered service and are non-refundable.
Subscription Services
For subscription-based services, you may cancel within the first 14 days for a full refund if dissatisfied. After this period, refunds won't be issued, but you can cancel to prevent future charges.
Exceptional Circumstances
Refunds may be granted in exceptional cases, such as:
- Technical issues that prevent you from using the service
- Billing errors, such as being charged twice
Refund Process
To request a refund, please contact us with your account details and the reason for the request. We will review your case and respond within 7-10 business days. If approved, refunds will be processed to the original payment method.
Email: support@e-constech.com
Need Help With Your Refund?
Our support team is ready to assist you with any questions regarding our refund policy or process.
Contact Support